Supported software web sites:

• RegRun
• UnHackMe
• Bootlog XP
• BootRacer

Answer: Yes, of course. We didn't check registration code and you do not need to post registration code in the ticket.

We can help you.
Create detailed system report (regrunlog.txt).
We strongly recommend you to download latest version of free Reanimator because Reanimator is updates more frequently than RegRun/UnHackMe.

Download link

Unzip Reanimator to your hard drive and install on your computer.

Open Reanimator.exe, choose "Send Report".
We strongly recommend you to choose "Reboot" option because we need to include information from Partizan driver collected during Windows boot process.
Detailed system report will be saved on your desktop.
Please, attach your regunlog.txt to the ticket
Do not post regrunlog.txt to the ticket message because the file is too large for message and it will be truncated.
Please, describe your problem with all details. It will help us for resolving your problem quickly.
If you post the ticket with question: "I have a virus :. How can I remove it?", we will always ask your detailed report. Do not make delays, send your report as soon as possible.

Use Greatis Web Update software (gwebupdate.exe) for getting the latest version of your software. Gwebupdate.exe is included to the RegRun Suite, Reanimator software and soon to the UnHackMe. Please, set up your firewall to allow Gwebupdate.exe access to the Internet.
We recommend you to install major updates on any previous installed version without uninstalling it first because it will save your settings and installed registration key.

No. You purchased lifetime license. All upgrades are for free. This is our policy since 1998. But you can always purchase our new software. Welcome!

We do not develop antivirus. Application Database is used for help you in identifying is it a file is good or bad. It's a useful component but it's not necessary.

Purchasing/registration questions

Answer: Spam filters often block E-mail messages.
We send you registration message from 2 different email address:
- from public gmail account with attached key file "aspr_keys.ini" (or regkey.key);
- from support@greatissoftware.com without attached file.

Please, set up your spam filter for allowing registration messages from greatis.com and from greatissoftware.com.

If you still did not receive registration code more than one day after purchasing, feel free to open a new ticket. Please, supply us your order number or e-mail/full name of the person used during payment.

Remember! You can use our software without registration code. Download evaluation version. It is fully functional and you can use it for 30 days without limitations. You will register your software after receiving registration message.

Answer: Open new ticket. We will contact registration company to help you make payment.
Note! We do not accept payment directly. We use SWREG and Regnow for checkign orders and accepting payment.

Probably you installed RegRun Platinum evaluation version and you tried to register UnHackMe from Platinum using registration code for UnHackMe standalone. It will not work. The registration codes for Platinum and UnHackMe are similar but you need to use registration code for purchased software.
Take a look at the registration FAQ for more information:
Click to get registration FAQ.